G’day, costume lovers! At Grease Costumes Shop, we know you’re eager to get your hands on that perfect outfit—whether it’s for a spooky Halloween bash, an epic cosplay convention, or a themed party with mates. That’s why we’ve crafted a delivery process that’s as reliable and exciting as our costumes! Based in the heart of Gregory River, Queensland, we’re proud to ship our creative creations across the globe, helping you bring characters to life from Animal Planet to Buzz Lightyear and beyond.
Shipping Options
We offer two convenient shipping methods to suit your needs and budget. No matter where you are (well, except for a few remote spots in Asia and other hard-to-reach areas), we’ll get your order to you pronto!
- Standard Shipping: For just $12.95, we use trusted carriers like DHL or FedEx. Your order will be processed within 1-2 business days, and then it’s on its way! Expect delivery within 10-15 days after shipping. Perfect if you’re planning ahead for that next big event.
- Free Shipping: Who doesn’t love freebies? For orders over $50, we’ll ship your goodies for free using EMS. After processing, delivery takes 15-25 days. It’s our way of saying thanks for choosing us to fuel your imagination!
How It Works
From the moment you click “buy,” we’re on it! Here’s the lowdown:
- Order Processing: Once you’ve placed your order, our team gets to work packing your costumes, props, or accessories with care. This usually takes 1-2 business days—we double-check everything to ensure you get the quality you deserve.
- Shipping: We’ll send you a confirmation email with tracking details so you can follow your parcel’s journey. Whether it’s standard or free shipping, we use reliable partners to make sure your items arrive safely.
- Delivery: Sit back and wait for the magic to arrive! Most orders reach customers within the estimated times, but keep an eye on tracking for updates. If there’s any hiccup, don’t stress—we’re here to help.
Note: We ship worldwide but unfortunately can’t deliver to some remote areas. If you’re unsure about your location, just chuck us an email at [email protected] before ordering, and we’ll confirm if we can get to you.
Returns & Refunds
We want you to be absolutely chuffed with your purchase! If something isn’t quite right, you have 15 days from receiving your item to initiate a return. Just contact our support team, and we’ll guide you through the process. Please note that return shipping costs might apply unless the item is faulty.
Why Trust Us?
At Grease Costumes Shop, we’re all about making your costume dreams a reality. Our delivery options are designed with you in mind—fast, affordable, and global. With secure payment methods like Visa, MasterCard, JCB, and PayPal, your transaction is safe and sound. So go on, explore our collections and get ready to transform into your favourite character. We can’t wait to see what you create!
Cheers, and happy costuming!